Go to the Go!Control Panel and select the ‘Home’ button. Press the ‘Security’ button. Press the ‘Menu’ button. Press the ‘Toolbox’ button. Input the master code. Press the ‘User Management’ button. Input the master code. Select a user you want to delete. Confirm the deletion of the user by selecting ‘delete user’. A confirmation window will appear once the user has been deleted. If you are having issues with your Panel, call Titan Alarm Customer Support 602-680-4567 or TEXT US 623-523-4849.