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8 Mistakes Made by HOAs and Community Managers

By: Danny Holmgren, Commercial Vice President

home-security-system

1. Thinking That Cameras Will Solve Everything


CCTV is not the solution. Often times, communities feel that slapping up a bunch of cameras will get rid of their problem. The problem is that the cameras are put up, but are not reviewed or monitored by anybody. So, the community sits and waits for an incident to occur and then is disappointed when the camera wasn’t pointed the right way, didn’t have the right angle, or couldn’t quite make out what happened with enough detail to take advantage. Don’t rely solely on cameras for security!

2. Not Having A Security Survey


A true security professional can help to assess where the problems are coming from, solutions that can help eliminate that problem, and make suggestions that will thwart off the next issue.

3. Implementing The Wrong Security Solution


This is one of the most common mistakes we see. Don’t be the type of customer who is penny wise and pound-foolish. We commonly get called out to “upgrade” an existing system that was purchased from Costco or Fry’s and has never been able to provide much good. Good security costs money. It needs to be considered an investment, if you really want to stop ongoing incidents. 4. Relying Too Much on CCTV Cameras
We are often asked by customer’s to put camera’s in places that aren’t to solve problems that should not be the concern of the HOA. For example, installing cameras looking down the streets of a community. It is not the HOA’s responsibility to keep people’s cars from getting broken into in their driveways. Parking lots are another area of concern. To truly “cover” a parking lot can require dozens of cameras, if the goal is to monitor each vehicle. That is not your responsibility. Put cameras in places where community assets are in jeopardy, not individual resident’s assets.

5. Installing a Ineffective OR “DUMB” Security Systems


Often in an measure to try and save a buck, the penny-wise, pound-foolish systems that we see installed by others, or by the community itself, would have been better to never be installed in the first place. Things like dummy cameras expose the HOA to culpability and don’t really provide great deterrence, unless the offender has seen evidence that those cameras are frequently being viewed and monitored.

6. Spending Dollars to Protect Pennies


We have frequently been told of issues that are pretty. Annoying, but petty. For example, is it worth installing six cameras at a cost of $7,500 around a common area in a condominium complex to verify whose dog is pooping on the grass and their owner isn’t cleaning it up? Taking significant security measures should be motivated by

a) protecting community assets from significant damage or loss, and

b) making the community safer. If one of these two requirements isn’t met, don’t waste the money! We have seen customers want to spend $40,000 for a complete camera system along an exterior community wall that had been graffiti’d once. It cost them about $500 to get the graffiti cleaned up. That needs to occur 80 separate times before the cameras make fiscal sense!

7. Not Having a Service Agreement


A system that is not working when you need it is completely useless. Let’s face it, a security system is a series of electronic components that are running 24/7 in very harsh conditions. Any system, regardless of equipment and quality of installation, is going to need to be serviced. A service agreement sets the expectation with the HOA board that there will be ongoing maintenance required to keep the system in good condition, helps to set consistent budgets, and provides confidence that the company will be there to take care of the system.

8. Avoiding Building and Life Safety Codes


While an automated dart gun firing at a perpetrator immediately upon entering a facility without authorization would be ideal, it shouldn’t be done. Far less obvious violations are made every day by companies willing to install systems that sound like a good idea, but create a life safety hazard for the occupants. Make sure that systems being installed meet building/life safety codes and don’t expose your organization to legal implications.

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5 Benefits of a Wireless Home Security System.

When you’re choosing a security system, consider these five reasons to go with wireless home security with Titan Alarm.

1: It’s More Secure

Titan Alarm systems use a secure cellular connection that is fast and reliable, enabling real-time awareness and alerts from your home, and combating many of the weaknesses you’ll find on other types of system. For example, there is no exposed phone or cable line to be cut from the outside of the house that would render a traditional system useless.

Traditionally wired home security systems are also rendered useless when your power, phone or Internet service goes out. Titan Alarm’s wireless security system uses a secure cellular connection and battery-powered back-up so that that an alarm will always be signaled in an emergency.

This means that your home automation will still work: your lights can turn on to deter people, and your HVAC system can shut down in case of fire so you don’t blow smoke through the house.

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2: It’s Easier to Install, With Faster Support

With Titan Alarm, it’s easy to replace an existing system or add a new one. We can help you identify your needs, configure the best solution and then install your hardware.

Another big benefit of the cellular connection is the improved ability for support and troubleshooting from our customer support center. In the past, every issue with your wired system required a visit from a technician. Now, with Titan Alarm, we have ‘over-the-air’ tools that remotely access your system to quickly identify and even fix issues on the fly.

3: It’s Flexible and Versatile

Because wireless sensors are easy to move (and add), you can use them to keep track of all sorts of things around your home, with real-time alerts that keep you aware of what’s happening.

Door and window sensors are small enough to keep tabs on a medicine cabinet, monitor the gate to your pool, or make sure that a safe isn’t accessed without you knowing right away. This will increase the awareness of what goes on within your home, not just on the outside.

4: It’s Easy to Expand Your System

As you and your family grow and change, your needs change too. Titan Alarm’s wireless technology is portable, flexible, and adapts to you.

With a child on the way, you might want to add a camera to your nursery – no problem. When your kids become more mobile, you can add extra sensors to kitchen cabinets or the freezer. If you’re travelling more for business and need to hire a pet sitter, it’s simple to add a smart lock to let them come and go.

No matter what you may need to add in the future, you can be confident now that your security system will expand when the time comes.

5: It’s the Foundation of a True Smart Home

The Smart Home platform that powers Titan Alarm’s Smart Home Security systems supports a full range of connected devices that go beyond security to make your home smarter and more efficient.

You can easily upgrade to see what’s happening at home with HD video, manage your energy use with a smart thermostat to save money, and control access to your home with automated locks and integrated garage door controls – with everything controlled through a single app.

We continually add new capabilities to our wireless solutions too, so you don’t have to worry about being locked into a technology that doesn’t keep up with the latest developments in the Smart Home industry.

Interested in a wireless home security system powered by Alarm.com? Give us a call! 1-800-973-9001

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7 Things to Know About Brivo

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1. Physical Security at Its Best

  • The focus of Brivo has always been on providing innovative physical security solutions. While the “cloud” often focuses on software and servers, Brivo’s core still focuses on the physical technology and equipment to provide high-end physical security products.
  • MORE INFO

2. Cloud Based Security

  • Brivo pioneered the “cloud” based access control platform before the “cloud” even had a name. Since 2001, Brivo has been creating intelligent solutions that provide off-site storage, redundancy, and rock solid reliability.
  • Beyond just being a cloud and security company, Brivo in an Internet of Things company. The Internet of Things is a growing industry, which allows our computers and smart devices to not only read and process data, but also to control other devices.

3. Server-less System

  • For decades, access control systems have been deployed by a variety of manufacturers. The design has always been similar: A control panel connects the doors, readers, and other devices together with the system software through an on-site server. A server adds an additional point of failure to the system. Software updates, viruses, and redundancy of the server can present potential for the access control system to fail. With Brivo, the server is eliminated, since the control panel directly connects to Brivo’s robust, reliable “cloud” server.

4. Access Anywhere

  • Because Brivo’s software is web-based, you can access your system from anywhere. At home in your pajamas? No problem. Sitting in the airport terminal on your smart phone? You got it! Brivo’s web-based software is easy to use and works on all major web browsers. This software let’s you do it all – allow entry, print badges, open doors, set schedules, and see who is in your building – from wherever you are!

5. Integrated Video

A truly integrated platform will allow multiple types of commercial security systems (video, access control, intrusion, etc.) to talk to one another. With Brivo, video can seamlessly integrate into your online platform. With Brivo’s video OnAir service, customers can view live or event-related video of their facilities through a single, centrally managed account at a fraction of the cost of traditional hardware DVRs. Being able to see a that an event occurred at a door and immediately view the video associated with that event saves valuable time searching through hours and hours of video.

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6. Low Ownership Cost

While Brivo’s control panels themselves are amongst the most reasonably priced panels available on the market, the real savings comes through the savings in your I.T. department. By eliminating servers and rack space, plus reducing the IT staff time, electrical/cooling costs, and telecom costs that may be associated with keeping a traditional access control system running, Brivo truly provides a system with the lowest cost of ownership. We can even provide your access control panels with no up front cost as part of your monthly service, saving you even more money to grow your business.

7. Government Approved

Brivo’s CloudPass system meets government-wide compliances standards, such as FISMA. The scalability, power, and security of CloudPass meets the unique requirements of government customers.

GSA Approved

HSPD 12 and FIPS 201 Compliant

Encrypted communications (SSL & FIPS140)

More information about Brivo

Learn More About Access Control

Updated by Titan Alarm on November 2, 2018.

The Importance of Carbon Monoxide Monitoring for your Business

On Feb. 22 in a Long Island, N.Y. mall, 26 people were sickened at a Legal Sea Foods restaurant and the 55-year-old restaurant manager died after being poisoned by the odorless, invisible gas. The cause was a leaky flue pipe in the water heater, according to CNN.

Just a day later, 21 people suffered carbon monoxide poisoning at a resort in Ogunquit, Maine. Fire Chief Mark O’Brien told the Portland Press Herald newspaper that the cause of the leak was a faulty ventilation pipe. He said tests at the InnSeason Resorts–The Falls at Ogunquit detected high levels of CO. “We could potentially have had 21 deaths here,” O’Brien told the paper.

A 2012 Maine law requires any new single-family dwelling, hotel, motel, inn, bed and breakfast, fraternity or sorority house, and dormitory to have CO detectors installed, the paper said. But the law has an exemption for homes or businesses that were constructed before Aug. 1, 2012, unless the building since then has been restored or converted to those uses. The resort in Ogunquit, built more than 20 years ago, wasn’t required to have CO detectors under the law, the paper reported.

The incident, in which seven of the inn’s guests were so sick they had to be hospitalized, has resulted in calls in Maine to expand the law to cover buildings that currently are exempted. However, the hospitality industry has raised concerns about the cost of retrofitting hotel rooms, according to the paper.

Rich Brobst Jr., president of the Maine Burglar & Fire Alarm Association and a NICET IV-level master electrician with Falmouth, Maine-based Protection Professionals, told SSN he supports expanding the law, but in a way “that makes sense” and is more cost effective.

“Don’t bother putting CO detection everywhere in the building, put it where it’s going to be an issue [near a combustion device],” Brobst advised.

He said he’d like to see Maine mandate the devices be in places like furnace rooms instead of bedrooms or hallways outside of bedrooms.

“If you have a carbon monoxide issue in the furnace room, it’s not going to affect anybody in the building until it permeates into one of the apartments,” he said. It’s better to have a detector located where it will sound as soon as the gas is emitted from a combustion source.

And professional monitoring of CO devices is also vital, Brobst said. He said that if a detector goes off in a furnace room, typically “a facility’s manager would go check out the sound, but there’s nothing that individual can do and if they go into this room that’s toxic, they may end up on the floor.”

But a central station can call the fire department, which has the equipment to detect high levels of carbon monoxide and the knowledge of how to deal with it.

In the Long Island mall CO incident, firefighters found the restaurant manager, Steven Nelson, unconscious in the basement of the restaurant, CNN reported.

Carbon monoxide

The restaurant didn’t have a CO detector because state law only requires them in commercial establishments where people sleep, according to CNN. There are now calls in the state to expand the law to cover other types of businesses.

Bob Williams, president of Long Island-based Briscoe Protective Systems, told SSN in an email interview, “It’s a shame to think that even a $20 battery-operated CO detector could have alerted the manager of the impending danger before it became a toxic level.”

He added, “I am definitely in favor of mandating the requirement s for these detectors in commercial occupancies, but cost is always a deterrent factor especially with existing commercial fire alarms systems that need to be retrofitted to accept these detectors.”

Williams advised, “At a minimum, hardwired AC-powered CO detectors with battery backup should be required to be installed in all existing commercial buildings, and new or significantly renovated buildings should have interconnected system detectors.”

An original version of this story appears in securitysystemnews.com

5 Great Things Titan Alarm’s Geo Service does for You

Imagine if your house knew when you were on your way home, and took action to ensure the perfect temperature when you arrive.  Or, if when you left, your home reminded you if you forgot to arm your security system or lock the front door.

With a Titan Alarm Smart Home, this is a reality, thanks to Geo-Services, our location-based home automation feature. This opt-in feature is easy to turn on and off, and is included in the majority of Titan Alarm packages.

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Geo-Services uses your smartphone’s location to take useful actions on your behalf while you’re out, ranging from a simple notification to a real action such as adjusting your thermostat.

It works by using your smartphone’s location to determine where you are, relative to your home’s location. When you reach a certain distance from your house – defined by a circular “geo-fence” which you create yourself in your Alarm.com app – Geo-Services can take a range of actions on your behalf. Here are five of the best.

Note: if you ever lose your smartphone, you can disable your Alarm.com smartphone login from a desktop computer.

1: Alert you if you Leave your Home Unsecured.

Ever got halfway to work and then wondered you’ve left your home unsecured? Geo-Services means that you’ll never wonder again. If you leave your house without arming your security system or locking your smart locks, your Alarm.com app will notify you as soon as you cross your geo-fence. Thanks to the ability to remotely control your security system, all you need to do is arm your system (or lock your doors) through your app, and keep going – there’s no need to turn around.

2: Come home to a Bright Welcome on Dark Evenings.

Geo-services gives you more than just reminders—you can also automate certain tasks. One of the easiest is lighting. Simply program your smart lighting solution to come on when you cross your Home geo-fence at the end of the day, and you’ll find your entryway brightly lit when you arrive home.

3: Save energy when you leave home; Enjoy Comfort when you Return

Turning down your heating or cooling when you leave your house saves energy and money. But, when you’re running late, with work or a road trip on your mind, your thermostat is the last thing you think of.

The answer is a smart thermostat, automated with Geo-Services.

4: Turn your Video Monitoring off When you’re Home.

While you don’t want to miss an important video monitoring event while you’re out, you have less need for monitoring when you’re home. Geo-Services can automatically pause your home monitoring when you’re within your Home geo-fence – meaning that no recording of you and your family takes place.

Video Monitoring

5: Build Smarter Rules with Multiple Geo-Fences

A one-mile distance around your home isn’t the ideal geo-fence for every task: heating and cooling takes longer to achieve than turning your lights on. Alarm.com lets you set up as many geo-fences as you like, customized to within one-tenth of a mile. A second geo-fence around your office location, for example, gives your HVAC system more time to get your home’s temperature perfect before you get there.

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Arizona DSX Access Control Authorized Dealer

Titan Alarm has partnered with DSX Access Systems Inc. to offer advanced security and access control systems for businesses in Arizona.

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Applications

Virtual Outputs
Virtual Outputs in the WinDSX system are outputs that do not physically exist but can be programmed in the same manner as any Relay Output in the system. Virtual Outputs can be used for Time Zone control, linking, process control, bell schedules, fail safe timers and many more applications.

First Man In
First Man In can be implemented to prevent doors that normally unlock on a schedule from unlocking when weather or other conditions prevent anyone from traveling to or occupying the location or building. The Time Zone that normally unlocks the door is overridden until a card is first used to gain access to the building. This could be a regular or manager assigned card at any reader or a particular one.

Manager First
Manager First can be used to keep other subordinate issued cards from gaining access to the building when the manager is not on site. Certain Access Levels would be disabled until a manager arrives and uses their card thereby enabling the Access Levels of the subordinates.

Two Man Rule
The Two Man Rule requires that two different cardholders use their card before they can gain access to a door. This could be set up for any two card holders or it could be taken a step farther so that a card holder from Group A and one from Group B must both use their card for the door to unlock.

Access Level Control
Access Level Control can restrict and/or change Access Levels on the card population without the need for lengthy downloads. This can be done for card control at a university that needs to shut off or restrict access to its student population during the holidays and will support different schedule requirements for the different classes of the student population. It can also be used in Threat Level Management to change the accessibility of the card holders.

Hazmat Lockdown
Today many Hospitals, health care agencies, and municipalities are faced with contingency planning for Hazmat Emergencies. Hazmat Lockdown accommodates the quick lockdown of a system required for Hazmat alerts. The Lockdowns occur without the need of programming or lengthy downloads. Hazmat Lockdowns will typically secure all the doors in an area or the entire facility not allowing anyone or just particular personnel access in or out.

Emergency Lockdowns
With the DSX system, doors can quickly be locked down from the keyboard, an external button, or even a card read. Access can be prevented or just limited to a select few card holders. This lockdown action can be custom fit to the particular needs of the customer.

Threat Level Management
With a click of a mouse, press of a button, or presentation of a Card, the system can be instantly reconfigured to coincide with the Homeland Security Advisory System and meet any heightened security requirements.

With a single action doors can be locked down, alarm points armed, readers disabled, access levels restricted, image recall invoked and more. The system can be made incrementally more secure with each action and just as quickly put back to normal. Components of the DSX system can be individually enabled or disabled to create the environment the situation requires.

DSX Threat Level Management can be customized to meet the specific needs of each customer.


Time Zone Control
Time Zone Control can quickly disable one Time Zone and/or enable another through Time Zone Linking. There are times when an application calls for multiple schedules to control cards or door locks with the ability to switch from one schedule to another without any programming or Time Zone reassignment. This action could be a manager card being used at a reader that switches a door from one locking schedule (Time Zone) to another or the clicking on an Output Icon in the Workstation program.

JetWay Extended Bypass
Airports sometimes require a means to discreetly bypass a door for more than a normal amount of time. When loading or unloading passengers the door can be bypassed for an extended amount of time by simply presenting the card twice to that reader. The door always locks as soon as it is closed. This ability is configurable by door and by card holder. It also works with Card+PIN readers.

Building Automation
This paper shows an over view of how WinDSX can be integrated into a single occupant or multitenant property at various levels with different systems.

Separate Alarm Outputs
This application shows a way to separate Door Forced from Door Held Open Alarms where the alarms are being transmitted offsite.

Clean Room Annunciation
In environments where a user wants to be aware that any two doors are open in an area. This application can be more than 2 doors and will provide an annunciation or lockout when two doors of concern are opened at the same time.

Man Trap
High Security Areas sometimes require a man trap application where there are typically two doors in a holding area or vestibule outside of a sensitive room. One door leads to the high security area while the other door leads to the non secured area. The application mandates that the two doors cannot be open or even unlocked at the same time. One door must shut and lock before the other door can unlock and open.

Occupancy Limit
An Occupancy Limit can be imposed on rooms where the number of people in the room have to be kept to a maximum number. Using a simple counter relay combined with linking this application is simple.

 

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Updated by Titan Alarm on November 2, 2018.

Titan Alarm offers Brivo Enterprise Security System for Business

What if robust physical security systems weren’t just for enterprises? What if they were for small- to medium-sized businesses (SMBs), too?

The truth is that they are. Titan Alarm has partnered with Brivo Systems and offers physical security solutions aren’t just for the pioneering enterprises and companies with big bucks; they’re for everyone. Hackers and thieves don’t pay much attention to whether a company is an enterprise or owned by a sole proprietor – why should we?

We don’t. Products at Brivo are designed for adaptability, scalability, and budgets both large and small.

Adaptability

Brivo OnAir integrates into the coffee shop on the corner as easily as it does into the corporate conglomerate headquartered in Seattle. Because of the cloud, physical security can be for as few as one or two doors or as many as all the offices in the corporate headquarters.

The access control system adapts to its environment. The coffee shop owner needs a simple installation; the corporation requires a more complex one. Both solutions, however, are built upon the same framework.

Scalability

Coffee shops grow. They start with one location and expand to others. With Brivo OnAir, the coffee shop owner doesn’t have to worry about purchasing a physical security system for each new storefront. The cloud allows her to incorporate other sites. All she has to do is have some card readers installed at her newest shop, and she’s good to go.

Brivo Enterprise Security System

Corporations also grow, sometimes globally. They sometimes have a need for a temporary office, too. Rather than attempt to purchase a physical security system overseas, the team at home expands access and security to the satellite location.

Budgets

Coffee shops and corporations do not have similar budgets. The former, particularly if it’s a new establishment, has much of its funds tied up in coffee beans, grinders, and all the other accoutrements. It needs an access control and security solution, but its budget is more or less limited. A corporation is likely to have a larger budget and possibly even to dedicate funds to identity and access management (IAM) and security.

Brivo OnAir, as well as our new HaaS program, work in both situations. Because it’s adaptive and scalable, the resources required are adaptive and scalable. In addition, many of the upfront costs are lower due to cloud management and computing. A final point: maintenance and costs are lower month-over-month and year-over-year, making the return on investment (ROI) greater and total cost of ownership (TCO) lower.

Want to learn more about how Titan Alarm and  Brivo OnAir can work in your specific environment? Give us a call!

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