8 Mistakes Made by HOAs and Community Managers

By: Danny Holmgren, Commercial Vice President


CCTV is not the solution. Often times, communities feel that slapping up a bunch of cameras will get rid of their problem. The problem is that the cameras are put up, but are not reviewed or monitored by anybody. So, the community sits and waits for an incident to occur and then is disappointed when the camera wasn’t pointed the right way, didn’t have the right angle, or couldn’t quite make out what happened with enough detail to take advantage. Don’t rely solely on cameras for security!


A true security professional can help to assess where the problems are coming from, solutions that can help eliminate that problem, and make suggestions that will thwart off the next issue.


This is one of the most common mistakes we see. Don’t be the type of customer who is penny wise and pound-foolish. We commonly get called out to “upgrade” an existing system that was purchased from Costco or Fry’s and has never been able to provide much good. Good security costs money. It needs to be considered an investment, if you really want to stop ongoing incidents.


We are often asked by customer’s to put camera’s in places that aren’t to solve problems that should not be the concern of the HOA. For example, installing cameras looking down the streets of a community. It is not the HOA’s responsibility to keep people’s cars from getting broken into in their driveways. Parking lots are another area of concern. To truly “cover” a parking lot can require dozens of cameras, if the goal is to monitor each vehicle. That is not your responsibility. Put cameras in places where community assets are in jeopardy, not individual resident’s assets.


Often in an measure to try and save a buck, the penny-wise, pound-foolish systems that we see installed by others, or by the community itself, would have been better to never be installed in the first place. Things like dummy cameras expose the HOA to culpability and don’t really provide great deterrence, unless the offender has seen evidence that those cameras are frequently being viewed and monitored.


We have frequently been told of issues that are petty. Annoying, but petty. For example, is it worth installing six cameras at a cost of $7,500 around a common area in a condominium complex to verify whose dog is pooping on the grass and their owner isn’t cleaning it up? Taking significant security measures should be motivated by a) protecting community assets from significant damage or loss, and b) making the community safer. If one of these two requirements isn’t met, don’t waste the money! We have seen customers want to spend $40,000 for a complete camera system along an exterior community wall that had been graffiti’d once. It cost them about $500 to get the graffiti cleaned up. That needs to occur 80 separate times before the cameras make fiscal sense!


A system that is not working when you need it is completely useless. Let’s face it, a security system is a series of electronic components that are running 24/7 in very harsh conditions. Any system, regardless of equipment and quality of installation, is going to need to be serviced. A service agreement sets the expectation with the HOA board that there will be ongoing maintenance required to keep the system in good condition, helps to set consistent budgets, and provides confidence that the company will be there to take care of the system.


While an automated dart gun firing at a perpetrator immediately upon entering a facility without authorization would be ideal, it shouldn’t be done. Far less obvious violations are made every day by companies willing to install systems that sound like a good idea, but create a life safety hazard for the occupants. Make sure that systems being installed meet building/life safety codes and don’t expose your organization to legal implications.

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Updated by Titan Alarm on November 5, 2018.

5 Benefits of a Wireless Home Security System.

When you’re choosing a security system, consider these five reasons to go wireless with Titan Alarm.

1: It’s More Secure

Titan Alarm systems use a secure cellular connection that is fast and reliable, enabling real-time awareness and alerts from your home, and combating many of the weaknesses you’ll find on other types of system. For example, there is no exposed phone or cable line to be cut from the outside of the house that would render a traditional system useless.

Traditionally wired home security systems are also rendered useless when your power, phone or Internet service goes out. Titan Alarm’s wireless security system uses a secure cellular connection and battery-powered back-up so that that an alarm will always be signaled in an emergency. This means that your home automation will still work: your lights can turn on to deter people, and your HVAC system can shut down in case of fire so you don’t blow smoke through the house.


2: It’s Easier to Install, With Faster Support

With Titan Alarm, it’s easy to replace an existing system or add a new one. We can help you identify your needs, configure the best solution and then install your hardware.

Another big benefit of the cellular connection is the improved ability for support and troubleshooting from our customer support center. In the past, every issue with your wired system required a visit from a technician. Now, with Titan Alarm, we have ‘over-the-air’ tools that remotely access your system to quickly identify and even fix issues on the fly.

3: It’s Flexible and Versatile

Because wireless sensors are easy to move (and add), you can use them to keep track of all sorts of things around your home, with real-time alerts that keep you aware of what’s happening.

Door and window sensors are small enough to keep tabs on a medicine cabinet, monitor the gate to your pool, or make sure that a safe isn’t accessed without you knowing right away. This will increase the awareness of what goes on within your home, not just on the outside.

4: It’s Easy to Expand Your System

As you and your family grow and change, your needs change too. Titan Alarm’s wireless technology is portable, flexible, and adapts to you.

With a child on the way, you might want to add a camera to your nursery – no problem. When your kids become more mobile, you can add extra sensors to kitchen cabinets or the freezer. If you’re travelling more for business and need to hire a petsitter, it’s simple to add a smart lock to let them come and go.

No matter what you may need to add in the future, you can be confident now that your security system will expand when the time comes.

5: It’s the Foundation of a True Smart Home

The Smart Home platform that powers Titan Alarm’s Smart Home Security systems supports a full range of connected devices that go beyond security to make your home smarter and more efficient.

You can easily upgrade to see what’s happening at home with HD video, manage your energy use with a smart thermostat to save money, and control access to your home with automated locks and integrated garage door controls – with everything controlled through a single app.

We continually add new capabilities to our wireless solutions too, so you don’t have to worry about being locked into a technology that doesn’t keep up with the latest developments in the Smart Home industry.

Interested in a wireless home security system powered by Alarm.com? Give us a call! 1-800-973-9001

source: Alarm.com

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Updated by Titan Alarm on November 5, 2018.