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One of those unexpected and perplexing moments that you can have as a homeowner with an alarm system is when it beeps without provocation. Picture this for example, you wake up and slip out of bed in the early AM hours to savor those few moments of peace you have before the hustle and bustle of your day. Doing this possibly while sipping your favorite AM beverage or in my case a bowl of chocolate puffed cereal and an energy drink. While all of your senses are taking in the perfection of this moment, it occurs. Beep, beep, beep “What in the heck, is that… is my alarm going off?! I need to get over there and shut it off before it wakes the kids.” You hustle over to figure out the source of the commotion see the alarm keypad upon a light that is usually not on and begin to wonder what to do.

If you are unfortunate enough to be staring at a yellow service light at this point and some other red LEDs that you will have to unroll a manual written on papyrus and begin using the abacus to decipher the binary to figure out what is wrong. Or if you have a beep and at least a button that is marked status and are savvy enough to understand fault 02 ^batt . Then you will definitely want to give the office a call either to interview for our tech support team if what I said makes sense otherwise to maybe upgrade to the next level of security. Using a panel where such beeps are accompanied by the receipt of a text message as well as possibly even the error on screen when you login to your account online via a computer.

So what do you do about the beeping? First step every time when trouble shooting the alarm system is to go to the panel press status. Almost all panels will in some way shape or form tell you what sensor or component has the issue. Using  the “status button” or icon will help you diagnose most issues. Here are a few common ones we hear in the tech support department that have simple solutions.

If nothing comes up on the screen but you still hear the beeping. Then it isn’t the alarm system, but don’t worry you’re not crazy. Your home fire code smoke detectors are designed to beep when they have a low battery and are quite often mistaken as a beep from the alarm panel or problem with the alarm pane. Simply replacing that battery in your smoke that the beeping is coming from and pressing the “test/reset” button will fix this. Although if you do get something on the screen such as an “FC” or “modem communication error” then both of these mean that there is an issue with your home phone line or panel’s cellular communicator. If your panel is using the home phone line to communicate, you may want to start with checking to see if any of the other phone jacks in your home have dial tone. Just like the jacks in your house the panel gets the dial tone from the wall. Keep that in mind if you upgrade to a digital or nontraditional phone service. If you are not sure contacting your local phone company to see if they can shed some light on your type of service is a good starting step. If it still cannot be fixed or if  your panel is cellular  then you will want to call Titan Alarm at your earliest convenience and schedule a time for a technician to service this.  Another issue we hear sometimes in tech support is “tamper”, now with this again you will want to start with using the alarm panel’s status feature. It will tell you what sensor, area or keypad that is experiencing this condition. Now a tamper is a more technical way of saying that something isn’t closed all the way. To fix this all you have to do is open the device then reclose it making it is completely secure. If it has a screw to lock then sometimes just putting the screw back in can fix this.

Most of the time you won’t have a problem with your system but if you do it will remember to use status to diagnosis and most importantly remember you can call and or write us we  are here to serve you. Our toll free number is 800.973.9001 or you can email us at support@titanalarm.net

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Updated by Titan Alarm on November 5, 2018.

Home security is a key concern in Phoenix, Arizona and the surrounding area. The suburbs of Phoenix area wonderful, sunny place, and a great place to raise kids for the most part, but isn’t a 100% rosy place. There is a dark side as well. Many people don’t know that Phoenix is the kidnapping capital of the United States, and possibly the world. Mostly illegal immigrants are kidnapped and forced into effective slavery here, on this highway from Mexico to the rest of the United States.

Some areas of the city are more susceptible than others to this type of dangerous activity, and such neighborhoods tend to experience higher than typical crimes of other nature as well. South Phoenix and Maryvale in west Phoenix are particularly notorious for being dangerous neighborhoods, although crimes such as murder, rape and robber can happen anywhere (and in any city for that matter).

In these neighborhoods in particular, home security is paramount. In many areas in Phoenix, homes might have bars on the windows to keep out intruders, although this might not be the most effective strategy. The best way to deter a burglar is to make the house as unattractive as possible from a theft standpoint, and to make it difficult to break into unnoticed at the same time. The key here is “unnoticed” as any modern house can be entered without a key quite easily. Thus a burglar’s main concern isn’t about getting in per se, but about doing so and getting away with it.

Install heavy duty locks on the doors, complete with deadbolts. A simple latch can be opened easily, even for someone with minimal experience, and a credit card or other thin, flexible object. Deadbolts require much more equipment, time or brute force to break in to, and their existence may simply cause a potential thief to shop elsewhere.

Security bars on windows are a debated line of defense. They do make it much harder for someone to get in. Obviously glass is not difficult to get through – a rock or a kick will shatter glass, either enabling direct access through that window, or allowing a latch to be opened, through the broken opening. Bars prevent direct entry. However, bars on a window can be a drawback for two reasons. One is that bars advertise to the neighborhood that the homeowner is concerned about security. If someone is overly concerned about security, a burglar might wonder why, and consider the home to be a more attractive target. This is the opposite of what a homeowner wants. The second drawback for window bars is that they cannot often be opened from the inside. In case of a fire, that window cannot easily be used to escape the building.

Some window bar systems have breakaway releases that are access near the window inside the building but which cannot be reached from outside. These are much safer in fires, but still might be difficult to release for panicked occupants.

The best option is a security system by Titan Alarm. Our systems offer comprehensive monitoring solutions, including remote access control, text-based notifications, and climate control monitoring. With a Titan System, you will always know your Phoenix home is secure.

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Updated by Titan Alarm on November 5, 2018.

Titan Alarm is the best choice for your Phoenix security needs, for a few reasons. We’re locally owned and operated, so you know that our systems are tailored specifically for your needs, and you know we’re not pre-occupied halfway across the nation. We provide security to primarily the Phoenix area, with a few other locations around Arizona and the Southwest.

Our state of the art systems do much more than simply scaring off burglars. Via text, you’ll receive instant notifications and updates about your system. You’ll know the second it goes off, and will know which doors and windows have been compromised. Our systems also let you know if the power has gone out in the rest of the neighborhood if the power is out to your house. This makes a big difference, since a neighborhood power outage is most likely benign.

Titan Security Solutions have features beyond security. Our systems integrate with the thermostat in your home to keep the interior at the perfect temperature. This helps you save money, since the climate system can keep the temperature closer to the outside when the house is empty. For example, in summer, Phoenix is incredibly hot and the need for air conditioning makes the electric bill skyrocket. With Titan’s intelligent climate control system, the thermostat can be kept higher during the day when the rates and temperature are high, but no one is home to need cool rooms anyway.

Our great Phoenix solutions are ideal for your home. Everything is controlled by one central device, helping you live more cheaply, safely and happily.

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Updated by Titan Alarm on November 5, 2018.